Your Calgary Invisalign Provider
What to Expect During Your First Visit
During your visit, our staff will take the time to review any concerns with your current oral health. We also look at your overall health and your oral health history to get the full picture. We will run a series of procedures to fully review your health, and from there, we will be able to create a personalized treatment plan.
As we will need to gather information to help us provide the best possible care, your first visit may be a little longer than subsequent visits.
Your first visit typically includes the taking of digital X-rays of your teeth. This is to get a more complete look at your teeth, including what may be happening below the gumline. X-rays allow us to see the position of any teeth that have not yet erupted, malformed roots, and even tooth decay.
During your initial visit, we will also gather information about your medical history. Please ensure you provide complete, up-to-date information about your health, including whether you have experienced recent hospitalization, surgery or illness.
It is also important to inform us of about medications, supplements, vitamins, herbs and other natural cures you may be taking (prescription or over-the-counter products) or recent changes to any medications, and the name of your physician.
All of this information will help us select the safest and most-effective method(s) of treatment for you.
Office FAQS
Read the FAQs to learn more about what to expect at Orijin Dental.
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What about dental insurance?
We are pleased to help you complete and submit your insurance forms as a service to you, provided you supply us with all the necessary information we will require to help you. If you provide us with a current copy of your policy, we are also available to help you interpret it.
Please be advised, though, that we will not “treat your insurance plan”; we will treat you, and address your individual needs. The treatment plans we create will be co-developed with you, and with the best interests of your health in mind.
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What costs will my insurance company cover?
Benefits change from time to time, so it’s important to make sure you know what your plan covers. As a result, we can only provide you with an estimate of your out of pocket costs of your treatment.
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What happens when my insurance company requests further information?
We are happy to provide X-rays, photos, models, and supporting clinical/opinion letters if requested by your insurance provider, in order to ensure that you are reimbursed the amount you are entitled to under the terms of your contract with your insurance provider.
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My insurance company didn’t pay for my treatment – now what?
It is important for you to understand that your coverage is a legal contract between you and your insurance company. Our office is not, and cannot be a part of this legal contract.
We are more than happy to act as your advocate and provide supporting documentation for your treatment, while adhering to Canadian privacy laws. Your workplace human resources department is the best resource to help you sort this out. We are not able to access much information about your insurance due to Canada's privacy acts.
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What is the best way to budget for my treatment?
We’re happy to put together a detailed treatment plan with the associated expected costs clearly outlined so that you can budget for each appointment accordingly.
We can also rank treatments so that you can deal with the most pressing treatments right away, and deal with the not-so-pressing treatments over time.
However, please note that it is not always possible to diagnose and plan for every situation. There are times when we really don’t know what we’re getting into until we are in the process, especially with complex problems. We do our best to estimate as closely as possible, but unforeseen circumstances and situations can occur.
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What payment options are available to me?
We require payment in full at the time of your treatment. We accept Visa, MasterCard and Interac (Debit).
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Do you offer a payment plan?
While we cannot offer a payment plan at this time, we can provide you with a detailed estimate of the work required, which can help you secure a loan from your bank. You and your loan officer can work out a re-payment plan that will best suit your budget. Currently, we can also offer you access to loans for your dental work through CIBC.
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My family is in financial need – do you offer any type of assistance?
If you are concerned about treatment costs, please contact us directly – every family/individual situation is unique. We will do our best to help out and are always willing to accept pre-payments. Pre-payments are a smart way to build up credit so that you can get work done in a timely manner without incurring additional charges or taking out loans.
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What kind of support do you provide for anxious patients?
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need. If this sounds like you, don't fret.
The team at Orijin Dental has a variety of practices in place, including dental sedation options, to help you relax during your appointments.
